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Commentary

Lessons in public (mis)communication about the laboratory from the COVID-19 pandemic

Benjamin L. Mazer [MD, MBA]
Benjamin L. Mazer
Department of Pathology, The Johns Hopkins Hospital, Baltimore, Maryland
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DOI: 10.1128/JCM.02917-20
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ABSTRACT

The COVID-19 pandemic has put the clinical laboratory in the spotlight. The news media is regularly seeking out interviews with microbiologists, infectious disease specialists, and pathologists. Increased public exposure offers opportunities to improve how laboratory professionals communicate our insights. We can emphasize what is new, unusual, or controversial about our knowledge, utilize social media effectively, and improve relationships with journalists by understanding their workflow and traditions. While public engagement has risks and must be considerate of institutional policies, it also validates our value to patients, policy-makers, and employers.

  • Copyright © 2021 American Society for Microbiology.

All Rights Reserved.

This article is made available via the PMC Open Access Subset for unrestricted noncommercial re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.

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Lessons in public (mis)communication about the laboratory from the COVID-19 pandemic
Benjamin L. Mazer
Journal of Clinical Microbiology Jan 2021, JCM.02917-20; DOI: 10.1128/JCM.02917-20

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Lessons in public (mis)communication about the laboratory from the COVID-19 pandemic
Benjamin L. Mazer
Journal of Clinical Microbiology Jan 2021, JCM.02917-20; DOI: 10.1128/JCM.02917-20
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